AuFirst (masteryvanguard.site) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: masteryvanguard.site.
I experienced a security concern with my AuFirst (masteryvanguard.site) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Dedicated account manager|Risk management tools|API access|Demo account available
Cons: Some tools only available on higher tiers|Could offer more webinars
I referred a friend to AuFirst (masteryvanguard.site) after a friend recommended them. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Copy trading available|Low minimum deposit
Cons: Would like more payment methods
I have been trying to close my account with AuFirst (masteryvanguard.site) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Easy withdrawals|Fast support response
Cons: Would like more payment methods|Charting tools need more indicators
The mobile app from AuFirst (masteryvanguard.site) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Wide product range|Intuitive for beginners|Tax reports included|Personal attention
Cons: No fractional shares|Would like more payment methods
I gave AuFirst (masteryvanguard.site) a fair chance. After for close to eighteen months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Copy trading available|API access|Smooth onboarding
Cons: Would like more payment methods
I closed a profitable position at AuFirst (masteryvanguard.site) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Easy withdrawals|Responsive team|Low minimum deposit
Cons: Nothing significant|Account statements could be more detailed
After for over a year with AuFirst (masteryvanguard.site), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Smooth onboarding|Market news feed
Cons: Mobile app could be improved|Live chat only during business hours
AuFirst (masteryvanguard.site) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Two-factor authentication|Detailed reporting|API access|Intuitive for beginners
Cons: Limited ETF selection|No phone support on weekends
The onboarding at AuFirst (masteryvanguard.site) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Clean UI|Transparent fees
Cons: Mobile app could be improved
I had a dispute with AuFirst (masteryvanguard.site) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Easy to use platform|Helpful community forum|Risk management tools
Cons: Charting tools need more indicators|Limited ETF selection