Atlas Vault (atlas-vault.live) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: Level 8/7 Macquarie PI, Sydney NSW 2000, Australia This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: atlas-vault.live.
I found Atlas Vault (atlas-vault.live) while looking for alternatives to my previous provider and the initial impression was positive. But for nearly two years later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Competitive fees|Smooth onboarding|Responsive team|Excellent charting
Cons: No crypto staking
I signed up with Atlas Vault (atlas-vault.live) from a review site like this one and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Dividend tracking|API access
Cons: Mobile app could be improved|Could offer more webinars
I gave Atlas Vault (atlas-vault.live) a fair chance. After since I opened my account last year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Wide product range|Helpful community forum|Low minimum deposit|Easy withdrawals
Cons: Minimum deposit could be lower|Website design could be more modern
Atlas Vault (atlas-vault.live) locked my account without warning and demanded documents I had already submitted. for a few weeks now later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Customizable dashboard|Multi-currency support|Regular updates
Cons: Wait times can be long during peak hours
The reporting at Atlas Vault (atlas-vault.live) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Portfolio tracking tools|Multi-currency support|Real-time alerts
Cons: Research section could be deeper|Search feature is basic
The hidden fees at Atlas Vault (atlas-vault.live) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Multi-device support|Quick verification|Educational resources
Cons: Some tools only available on higher tiers
I trusted Atlas Vault (atlas-vault.live) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Dedicated account manager|Tax reports included
Cons: Would like more payment methods
Atlas Vault (atlas-vault.live) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Market news feed|Demo account available
Cons: Help articles are sometimes vague
KYC with Atlas Vault (atlas-vault.live) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Tax reports included|Regular platform improvements|Good mobile app
Cons: Search feature is basic
Opened my account with Atlas Vault (atlas-vault.live) from a review site like this one and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Detailed reporting|Smooth onboarding|No hidden fees|Professional team
Cons: Minimum deposit could be lower