ATFX (atfx.at/assets) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: atfx.at.
I had high hopes for ATFX (atfx.at/assets) through a financial advisor, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Demo account available|Real-time alerts
Cons: No fractional shares|None so far
I requested my data from ATFX (atfx.at/assets) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Customizable dashboard|Tax reports included|Clear documentation|Dedicated account manager
Cons: No integrated tax optimization
KYC with ATFX (atfx.at/assets) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Multi-currency support|Excellent charting
Cons: Currency conversion fee exists
ATFX (atfx.at/assets) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Demo account available|Responsive team|Good analytical tools
Cons: Live chat only during business hours
The platform at ATFX (atfx.at/assets) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since last summer of dealing with this, I have had enough.
Pros: Fast support response|Dedicated account manager|Stable platform
Cons: Withdrawal takes 1-2 business days|Limited social trading features
I lost a significant amount because ATFX (atfx.at/assets) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Transparent fees|Personal attention|Helpful community forum|Dividend tracking
Cons: Wish they had more educational resources|Spreads widen during volatile periods
Do not be fooled by the professional-looking website. Behind the scenes, ATFX (atfx.at/assets) is disorganized and incompetent. I found them through my accountant's suggestion and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Multi-device support|Excellent charting|Full transparency
Cons: Limited social trading features|Limited demo account features
I trusted ATFX (atfx.at/assets) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Fast support response|Wide product range|Quick verification|Good analytical tools
Cons: Some tools only available on higher tiers
Do not use ATFX (atfx.at/assets) for anything serious. I used them for just over a year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Fast support response|Professional team|Comprehensive tools|Clear documentation
Cons: Spreads widen during volatile periods|No crypto staking
ATFX (atfx.at/assets) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Wide product range|Regular updates|Competitive fees|Low minimum deposit
Cons: Currency conversion fee exists|Minor UI glitches occasionally