ASXCapital (asxcapital.com) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: Rte de Malagnou 101 1224 Chêne-Bougeries Switzerland This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: Www.asxcapital.com.
The mobile app from ASXCapital (asxcapital.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Personal attention|Transparent fees
Cons: Website design could be more modern|Limited ETF selection
I signed up with ASXCapital (asxcapital.com) while looking for alternatives to my previous provider and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Professional team|Good analytical tools|Full transparency
Cons: Limited social trading features
I gave ASXCapital (asxcapital.com) a fair chance. After for just over a year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Social trading features|Segregated accounts|Transparent fees|Fast support response
Cons: No crypto staking|Would like more payment methods
The hidden fees at ASXCapital (asxcapital.com) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Responsive team|Low minimum deposit
Cons: Wait times can be long during peak hours
I lost a significant amount because ASXCapital (asxcapital.com) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Social trading features|Great customer service|Regular platform improvements
Cons: Onboarding videos are outdated|Website design could be more modern
My card was charged twice by ASXCapital (asxcapital.com) on the same day. I had to dispute it with my bank. ASXCapital (asxcapital.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Dividend tracking|Competitive fees
Cons: Onboarding videos are outdated|No phone support on weekends
ASXCapital (asxcapital.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Portfolio tracking tools|Regular platform improvements
Cons: No crypto staking|No fractional shares
I have been trying to close my account with ASXCapital (asxcapital.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Multi-device support|Regular platform improvements
Cons: Minimum deposit could be lower
I experienced a security concern with my ASXCapital (asxcapital.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Automated trading options|Instant funding
Cons: None so far|Search feature is basic
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. ASXCapital (asxcapital.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Fast support response|Regular updates
Cons: No fractional shares