Astro Trade Options (astrotradeoptions.com) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: 5th Floor North Side 7/10 Chandos Street Cavendish Square London United Kingdom W1G 9DQ This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: astrotradeoptions.com.
The onboarding at Astro Trade Options (astrotradeoptions.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Clean UI|Economic calendar|Automated trading options
Cons: Wish they had more educational resources|Mobile app could be improved
Do not believe the bonus offer from Astro Trade Options (astrotradeoptions.com). The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited from a review site like this one and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Regular platform improvements|Demo account available
Cons: Limited ETF selection
Astro Trade Options (astrotradeoptions.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Great customer service|Clean UI|Educational resources
Cons: Limited demo account features
After for nearly two years with Astro Trade Options (astrotradeoptions.com) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Multi-device support|High security standards|Dedicated account manager
Cons: Inactivity fee applies after 12 months
KYC with Astro Trade Options (astrotradeoptions.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Market news feed|Helpful community forum
Cons: Limited demo account features
After spending for a few weeks now trying to make Astro Trade Options (astrotradeoptions.com) work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Good analytical tools|Great customer service|Quick verification
Cons: Limited social trading features|Could offer more webinars
My card was charged twice by Astro Trade Options (astrotradeoptions.com) on the same day. I had to dispute it with my bank. Astro Trade Options (astrotradeoptions.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Regular platform improvements|Personal attention|Great customer service|Risk management tools
Cons: Mobile app could be improved|Limited social trading features
Do not use Astro Trade Options (astrotradeoptions.com) for anything serious. I used them since the beginning of the year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Low minimum deposit|Segregated accounts
Cons: Cannot customize dashboard fully