Astrid Global Investment has been flagged by Financial Markets Authority for "Fraud and Other Types of Misconduct". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Astrid Global Investment seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Competitive fees|Great customer service
Cons: Account statements could be more detailed
The mobile app from Astrid Global Investment is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Automated trading options|Segregated accounts|Full transparency|Social trading features
Cons: Would like more payment methods|Search feature is basic
I was about to invest with Astrid Global Investment but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Markets Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Pros: Website looks legitimate on the surface
Cons: Unauthorized firm|Found in IOSCO warnings database
Customer support at Astrid Global Investment seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Full transparency|Stable platform
Cons: No live chat on mobile
I gave Astrid Global Investment a fair chance. After for about five months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Tax reports included|Clean UI|Clear documentation|Easy withdrawals
Cons: Limited cryptocurrency options|No crypto staking
I requested my data from Astrid Global Investment under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Educational resources|Multi-device support|Good analytical tools|Quick verification
Cons: Charting tools need more indicators|Desktop app not available on Linux
My card was charged twice by Astrid Global Investment on the same day. I had to dispute it with my bank. Astrid Global Investment then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Copy trading available|Comprehensive tools
Cons: No integrated tax optimization|Help articles are sometimes vague
If you are reading this considering Astrid Global Investment - run. I wish I had read more negative reviews through a financial advisor. I thought the positive ones were real. Maybe some are. My experience over for close to eighteen months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Detailed reporting|Reliable uptime|Regular platform improvements|Transparent fees
Cons: None so far|Limited social trading features
KYC with Astrid Global Investment is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Stable platform|Clean UI
Cons: Wait times can be long during peak hours|Limited cryptocurrency options
I had a dispute with Astrid Global Investment and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Clear documentation|Full transparency|Quick verification|Tax reports included
Cons: Would like more payment methods|Cannot customize dashboard fully