astrdfirm.com has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
After for close to eighteen months with astrdfirm.com, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Market news feed|Good mobile app|Full transparency
Cons: No dark mode on mobile
astrdfirm.com locked my account without warning and demanded documents I had already submitted. for about ten months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Stable platform|Demo account available|Dividend tracking
Cons: Wait times can be long during peak hours|Limited ETF selection
I opened an account with astrdfirm.com since I opened my account last year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Tax reports included|Instant funding
Cons: No phone support on weekends|Withdrawal takes 1-2 business days
The platform itself is okay, but the customer service at astrdfirm.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Customizable dashboard|Excellent charting|Economic calendar|Two-factor authentication
Cons: No integrated tax optimization
If you are reading this considering astrdfirm.com - run. I wish I had read more negative reviews after seeing their ad online. I thought the positive ones were real. Maybe some are. My experience over for the past year and a half has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Demo account available|Fast deposits
Cons: Cannot customize dashboard fully
The so-called education at astrdfirm.com is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for the past year and a half thinking they would help me learn.
Pros: Regular updates|Helpful community forum|Stable platform
Cons: Mobile app could be improved|Wait times can be long during peak hours
I gave astrdfirm.com a fair chance. After for just over a year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Automated trading options|Helpful community forum|Good mobile app|Clear documentation
Cons: No live chat on mobile
I had a dispute with astrdfirm.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Portfolio tracking tools|Regular updates|Copy trading available
Cons: Limited cryptocurrency options|Withdrawal takes 1-2 business days
I was about to invest with astrdfirm.com but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Conduct Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Cons: Unauthorized firm|Found in IOSCO warnings database
I lost a significant amount because astrdfirm.com did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Multi-currency support|Multiple order types|Wide product range|Risk management tools
Cons: Wait times can be long during peak hours|Help articles are sometimes vague