Forex Brokers

Astramass

1.7 (11 reviews)
🇳🇿 New Zealand
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1.7
11 reviews
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About Astramass

Astramass has been flagged by Financial Markets Authority for "Registered/Licensed entity impersonators|Fraud and Other Types of Misconduct". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Completely let down by Astramass

T
Trevor T.
1 months ago

Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Astramass said it was market conditions. Same news, another broker filled me properly. They are not honest.

Pros: Good analytical tools|Transparent fees

Cons: Onboarding videos are outdated

Limited to their own products

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Maya P.
3 months ago

I found Astramass after hearing about them at a conference and the initial impression was positive. But for a couple of months now later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.

Pros: Smooth onboarding|API access|Clean UI

Cons: Limited demo account features|No integrated tax optimization

Commission higher than stated

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Andrew C.
5 months ago

Astramass advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.

Pros: Great customer service|No hidden fees

Cons: Minimum deposit could be lower

Balance went negative they want it back

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Jasmine R.
5 months ago

The spread at Astramass is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after seeing their ad online and initially thought the platform was good - until I started trading seriously.

Pros: Regular updates|Multi-currency support|Risk management tools|Easy to use platform

Cons: Help articles are sometimes vague|No integrated tax optimization

Overnight fees excessive

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Miles F.
5 months ago

I am in a dispute with Astramass over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

Pros: Dedicated account manager|Dividend tracking|Good analytical tools

Cons: Spreads widen during volatile periods|Desktop app not available on Linux

Total fraud - reported to authorities

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Nathan N.
6 months ago

I want to warn everyone about Astramass. They have been flagged by Financial Markets Authority as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.

Cons: No regulatory oversight|Money disappeared|Fake testimonials

Platform freezes when you need it most

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Maria J.
9 months ago

Astramass seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.

Pros: Risk management tools|Tax reports included|Clean UI

Cons: Email notifications too frequent

Regulatory warning exists for this firm

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Olivia E.
11 months ago

For anyone considering Astramass, please be aware that this company has been flagged by Financial Markets Authority. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.

Cons: Listed in IOSCO I-SCAN|May not be authorized in your jurisdiction

Unacceptable level of service

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Robert Z.
11 months ago

After since mid-2025 with Astramass, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

Pros: Dedicated account manager|Wide product range

Cons: Wish they had more educational resources

Checked with regulators - they're not licensed

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Maria R.
1 years ago

I was about to invest with Astramass but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Markets Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.

Pros: Website looks legitimate on the surface

Cons: Flagged by Financial Markets Authority|Cannot verify credentials