Astra Group Pty Ltd t/a Investra Direct has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 1300 644 709
Addresses: Exchange Tower 1 530 Little Collins Street Melbourne VIC 3000 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.investradirect.com.
I referred a friend to Astra Group Pty Ltd t/a Investra Direct when my bank disappointed me and I searched for alternatives. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Two-factor authentication|Great customer service
Cons: Could offer more webinars
Opened my account with Astra Group Pty Ltd t/a Investra Direct when my bank disappointed me and I searched for alternatives and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Dividend tracking|Regular updates|Transparent fees|Segregated accounts
Cons: Minor UI glitches occasionally
After since I opened my account last year with Astra Group Pty Ltd t/a Investra Direct I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Economic calendar|Good analytical tools|Helpful community forum
Cons: Currency conversion fee exists
Astra Group Pty Ltd t/a Investra Direct offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Real-time alerts|Multi-device support
Cons: Live chat only during business hours
The so-called education at Astra Group Pty Ltd t/a Investra Direct is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for over a year thinking they would help me learn.
Pros: Fast support response|Great customer service|Multi-currency support|Dividend tracking
Cons: Minor UI glitches occasionally|Account statements could be more detailed
After using Astra Group Pty Ltd t/a Investra Direct since I retired last year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Customizable dashboard|Full transparency|Wide product range|Educational resources
Cons: Cannot customize dashboard fully
The hidden fees at Astra Group Pty Ltd t/a Investra Direct are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Responsive team|Customizable dashboard|Good analytical tools
Cons: Onboarding videos are outdated
The mobile app from Astra Group Pty Ltd t/a Investra Direct is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Regular platform improvements|Full transparency
Cons: Wait times can be long during peak hours
What really bothers me about Astra Group Pty Ltd t/a Investra Direct is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them through my accountant's suggestion and I fell for the polished exterior. Never again.
Pros: Regular platform improvements|Multiple order types
Cons: Live chat only during business hours
The platform at Astra Group Pty Ltd t/a Investra Direct is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for the past six months of dealing with this, I have had enough.
Pros: Regular updates|Professional team|Intuitive for beginners
Cons: Inactivity fee applies after 12 months|Help articles are sometimes vague