Ashton Cole Global has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Addresses: Cheung Kong Center 2 Queens Road Central Hong Kong This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.acglobalinc.com.
Ashton Cole Global advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: API access|Easy to use platform
Cons: No fractional shares
Ashton Cole Global offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Demo account available|Clean UI|Fast support response|High security standards
Cons: Limited demo account features|No fractional shares
Ashton Cole Global seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Smooth onboarding|Dedicated account manager|Portfolio tracking tools
Cons: No live chat on mobile|None so far
I wanted to transfer my portfolio from another broker to Ashton Cole Global. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Responsive team|Stable platform|Intuitive for beginners|Comprehensive tools
Cons: No fractional shares|Withdrawal takes 1-2 business days
After using Ashton Cole Global for just over a year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Intuitive for beginners|Economic calendar
Cons: Currency conversion fee exists
I closed a profitable position at Ashton Cole Global and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Comprehensive tools|Wide product range|Detailed reporting|Segregated accounts
Cons: Help articles are sometimes vague