Ashford Investments has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +442038689102
Addresses: Trust Company Complex Ajeltake Road Ajeltake Island Majuro Marshall Islands MH 96960; Girasole Suite 6 Office B Triq In - Narcis Xewkija Gozo Malta; Sgrada 8 B 9009 Varna Severoiztochen Bulgaria This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.ashfordinvestments.com.
Ashford Investments has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: No hidden fees|Educational resources
Cons: Research section could be deeper|Account statements could be more detailed
Opened my account with Ashford Investments through word of mouth in my investment club and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Economic calendar|Wide product range|Regular platform improvements
Cons: No fractional shares|Withdrawal takes 1-2 business days
After using Ashford Investments for about ten months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Real-time alerts|Market news feed
Cons: No fractional shares|Slow to add new assets
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Ashford Investments said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Customizable dashboard|Demo account available
Cons: Limited social trading features|Limited demo account features
After for just over a year with Ashford Investments, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Social trading features|Transparent fees
Cons: Minimum deposit could be lower|None so far
I found Ashford Investments after reading several online reviews and the initial impression was positive. But for nearly two years later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Excellent charting|No hidden fees|Economic calendar|Reliable uptime
Cons: Alert system is basic
I trusted Ashford Investments with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Easy withdrawals|Good analytical tools|Instant funding
Cons: Email notifications too frequent|No crypto staking
Ashford Investments changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Dividend tracking|Real-time alerts
Cons: Charting tools need more indicators
My card was charged twice by Ashford Investments on the same day. I had to dispute it with my bank. Ashford Investments then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Fast execution|Stable platform|Demo account available
Cons: No integrated tax optimization