AscendFX Global has been flagged by Financial Conduct Authority for "Unauthorised". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I wanted to transfer my portfolio from another broker to AscendFX Global. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Intuitive for beginners|Low minimum deposit|Clean UI|Economic calendar
Cons: Slow to add new assets|Minimum deposit could be lower
Do not use AscendFX Global for anything serious. I used them since last summer for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Fast support response|Great customer service|Multi-device support|Customizable dashboard
Cons: Wish they had more educational resources
I had a dispute with AscendFX Global and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Fast deposits|Dedicated account manager|Competitive fees
Cons: Cannot customize dashboard fully
AscendFX Global advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Real-time alerts|Stable platform|Good analytical tools
Cons: None so far
The platform itself is okay, but the customer service at AscendFX Global is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Excellent charting|Easy withdrawals
Cons: Limited ETF selection
Tried to withdraw my funds from AscendFX Global and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Cons: Blocked my account|No legitimate license|Fake returns
Do not be fooled by the professional-looking website. Behind the scenes, AscendFX Global is disorganized and incompetent. I found them through a forum discussion and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Instant funding|Two-factor authentication|No hidden fees
Cons: No integrated tax optimization|Currency conversion fee exists
I had high hopes for AscendFX Global from a review site like this one, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Reliable uptime|Personal attention|Excellent charting
Cons: Website design could be more modern|Nothing significant
For anyone considering AscendFX Global, please be aware that this company has been flagged by Financial Conduct Authority. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.
Cons: Appears in regulatory warnings database|Uncertain regulatory status
Customer support at AscendFX Global seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Dedicated account manager|Copy trading available
Cons: Wait times can be long during peak hours|Nothing significant