Cryptocurrency Exchanges

ascendex.com

1.3 (6 reviews)
🇫🇷 France
Visit Website
1.3
6 reviews
5
0
4
0
3
0
2
2
1
4

About ascendex.com

ascendex.com has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: ascendex.com.

Customer Reviews

Write a Review

Payout delayed for 60 days

J
Jessica J.
5 days ago

Do not believe the bonus offer from ascendex.com. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after attending a webinar they hosted and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.

Pros: Smooth onboarding|Helpful community forum|Copy trading available

Cons: No live chat on mobile

Do yourself a favor and skip ascendex.com

K
Kimberly T.
3 weeks ago

Where do I even begin with ascendex.com? since I opened my account last year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.

Pros: Excellent charting|Intuitive for beginners|API access|Good mobile app

Cons: Limited cryptocurrency options

Refund request ignored for months

L
Lauren P.
1 months ago

After for the past year and a half with ascendex.com I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.

Pros: Quick verification|Easy to use platform|Social trading features|Real-time alerts

Cons: Nothing significant|Cannot customize dashboard fully

Leverage caused margin call in minutes

N
Natalie Z.
3 months ago

I closed a profitable position at ascendex.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

Pros: Clear documentation|Fast deposits

Cons: Desktop app not available on Linux

Withdrawal rejected 3 times

V
Victoria A.
6 months ago

After spending for nearly two years trying to make ascendex.com work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.

Pros: Clean UI|Stable platform

Cons: Charting tools need more indicators

False promises and poor execution

M
Monica G.
7 months ago

I had a dispute with ascendex.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.

Pros: Dividend tracking|Multi-currency support|Multi-device support

Cons: Inactivity fee applies after 12 months|Mobile app could be improved