ascendex.com has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: ascendex.com.
Do not believe the bonus offer from ascendex.com. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after attending a webinar they hosted and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Smooth onboarding|Helpful community forum|Copy trading available
Cons: No live chat on mobile
Where do I even begin with ascendex.com? since I opened my account last year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Excellent charting|Intuitive for beginners|API access|Good mobile app
Cons: Limited cryptocurrency options
After for the past year and a half with ascendex.com I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Quick verification|Easy to use platform|Social trading features|Real-time alerts
Cons: Nothing significant|Cannot customize dashboard fully
I closed a profitable position at ascendex.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Clear documentation|Fast deposits
Cons: Desktop app not available on Linux
After spending for nearly two years trying to make ascendex.com work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Clean UI|Stable platform
Cons: Charting tools need more indicators
I had a dispute with ascendex.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Dividend tracking|Multi-currency support|Multi-device support
Cons: Inactivity fee applies after 12 months|Mobile app could be improved