Aqua Securities L.P has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 1 212 796 0926, Fax: 1 646 224 2271
Addresses: 110 East 59th Street New York NY 10022 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.aqua-securities.com.
Aqua Securities L.P has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Two-factor authentication|Multiple order types|Personal attention|Responsive team
Cons: Could offer more webinars
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Aqua Securities L.P said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Fast execution|Dividend tracking
Cons: Minor UI glitches occasionally|Inactivity fee applies after 12 months
Aqua Securities L.P has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Economic calendar|No hidden fees|Social trading features|Detailed reporting
Cons: No crypto staking|Limited demo account features
Customer support at Aqua Securities L.P seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Responsive team|Easy withdrawals|Transparent fees|High security standards
Cons: Mobile app could be improved
I am in a dispute with Aqua Securities L.P over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Tax reports included|Personal attention|Stable platform|Fast execution
Cons: Would like more payment methods|Mobile app could be improved
I lost a significant amount because Aqua Securities L.P did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Multiple order types|Wide product range
Cons: No dark mode on mobile|No crypto staking