app-descartes.com / descartes-financeapp.com has been flagged by Swiss Financial Market Supervisory Authority for "Other". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
After for over a year with app-descartes.com / descartes-financeapp.com, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Risk management tools|Market news feed|Stable platform
Cons: Spreads widen during volatile periods
I invested $1,000 with app-descartes.com / descartes-financeapp.com after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Swiss Financial Market Supervisory Authority.
Pros: Initially responsive customer service
Cons: Blocked my account|No legitimate license|Fake returns
Customer support at app-descartes.com / descartes-financeapp.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Fast support response|Social trading features|Easy to use platform|Intuitive for beginners
Cons: Mobile app could be improved|Email notifications too frequent
app-descartes.com / descartes-financeapp.com had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: API access|Competitive fees
Cons: Account statements could be more detailed|No crypto staking
I closed a profitable position at app-descartes.com / descartes-financeapp.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Stable platform|Professional team|Clean UI
Cons: Some tools only available on higher tiers
I signed up with app-descartes.com / descartes-financeapp.com after seeing their ad online and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Personal attention|Fast support response|Real-time alerts
Cons: No crypto staking|Limited ETF selection
If you are reading this considering app-descartes.com / descartes-financeapp.com - run. I wish I had read more negative reviews through word of mouth in my investment club. I thought the positive ones were real. Maybe some are. My experience over for the past year and a half has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Responsive team|Transparent fees|No hidden fees
Cons: Alert system is basic
I lost a significant amount because app-descartes.com / descartes-financeapp.com did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Demo account available|Social trading features|High security standards|Two-factor authentication
Cons: Onboarding videos are outdated
I am in a dispute with app-descartes.com / descartes-financeapp.com over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Personal attention|Real-time alerts|Tax reports included|Risk management tools
Cons: Account statements could be more detailed
The platform at app-descartes.com / descartes-financeapp.com is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for about eight months of dealing with this, I have had enough.
Pros: Regular platform improvements|Full transparency
Cons: No integrated tax optimization|Search feature is basic