Apollo Asset Management HK has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +612-91192949
Addresses: Kuo Wah Building 340-342 Hennessy Road Wanchai HONG KONG CHINA This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.apolloassetmanagementhk.com.
Where do I even begin with Apollo Asset Management HK? since early this year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Social trading features|No hidden fees|Intuitive for beginners
Cons: Help articles are sometimes vague
Apollo Asset Management HK changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Portfolio tracking tools|Two-factor authentication
Cons: Cannot customize dashboard fully
Apollo Asset Management HK has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Segregated accounts|Full transparency
Cons: Charting tools need more indicators|No phone support on weekends
Apollo Asset Management HK has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: No hidden fees|Social trading features|Comprehensive tools
Cons: Email notifications too frequent
I referred a friend to Apollo Asset Management HK after doing extensive research. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Full transparency|Two-factor authentication|Wide product range|Multi-currency support
Cons: Account statements could be more detailed
I had high hopes for Apollo Asset Management HK after a family member had a good experience, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: High security standards|Risk management tools|Social trading features|Regular platform improvements
Cons: Some tools only available on higher tiers|Live chat only during business hours
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Apollo Asset Management HK said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Social trading features|Competitive fees|Dedicated account manager|Professional team
Cons: Would like more payment methods|Minimum deposit could be lower
Customer support at Apollo Asset Management HK seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Demo account available|Educational resources
Cons: No live chat on mobile|Website design could be more modern
The mobile app from Apollo Asset Management HK is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Easy withdrawals|Multi-device support
Cons: Desktop app not available on Linux
I gave Apollo Asset Management HK a fair chance. After for over a year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Segregated accounts|API access
Cons: Mobile app could be improved|Wish they had more educational resources