Apex (apexandco.eu) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: Richtistrasse 2 8304 Wallisellen Switzerland This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: apexandco.eu.
Apex (apexandco.eu) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Good mobile app|Risk management tools|Two-factor authentication|Stable platform
Cons: Limited social trading features
The hidden fees at Apex (apexandco.eu) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Smooth onboarding|Market news feed|Segregated accounts|Good analytical tools
Cons: Help articles are sometimes vague|Would like more payment methods
I am in a dispute with Apex (apexandco.eu) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Low minimum deposit|Multiple order types|Regular platform improvements
Cons: Research section could be deeper|Mobile app could be improved
I wanted to transfer my portfolio from another broker to Apex (apexandco.eu). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Customizable dashboard|Dividend tracking|Fast support response
Cons: Spreads widen during volatile periods|Could offer more webinars
I found Apex (apexandco.eu) after hearing about them at a conference and the initial impression was positive. But for over a year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Educational resources|Competitive fees|Responsive team
Cons: Slow to add new assets|None so far
KYC with Apex (apexandco.eu) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Great customer service|Competitive fees|Fast support response
Cons: Limited ETF selection
I gave Apex (apexandco.eu) a fair chance. After for over a year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Helpful community forum|Instant funding
Cons: None so far|Would like more payment methods
My withdrawal request from Apex (apexandco.eu) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Copy trading available|Detailed reporting|Stable platform
Cons: No fractional shares
I have been trying to close my account with Apex (apexandco.eu) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Instant funding|Regular platform improvements|Multiple order types
Cons: Account statements could be more detailed