Cryptocurrency Exchanges

Altoshell

1.3 (11 reviews)
🇳🇿 New Zealand
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1.3
11 reviews
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About Altoshell

Altoshell has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Red flags everywhere

R
Rachel A.
1 months ago

Several red flags with Altoshell: (1) They promise unrealistically high returns, (2) They're not registered with Financial Markets Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.

Cons: Not registered with regulators|Unrealistic promises

Buyer beware - seriously

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Ryan S.
2 months ago

Altoshell has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.

Pros: Segregated accounts|Competitive fees

Cons: Website design could be more modern

Run the other way

A
Amy I.
3 months ago

KYC with Altoshell is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.

Pros: Tax reports included|Market news feed|Risk management tools|Regular platform improvements

Cons: Email notifications too frequent|No crypto staking

No real market analysis

S
Susan S.
3 months ago

The platform itself is okay, but the customer service at Altoshell is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

Pros: Fast support response|Great customer service|Stable platform|Detailed reporting

Cons: None so far|Charting tools need more indicators

Stop loss not honored

M
Mia E.
4 months ago

Customer support at Altoshell seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.

Pros: Social trading features|Multi-currency support|Easy to use platform|Two-factor authentication

Cons: No crypto staking

Completely disorganized operation

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Natalie F.
6 months ago

If you are reading this considering Altoshell - run. I wish I had read more negative reviews after hearing about them at a conference. I thought the positive ones were real. Maybe some are. My experience over since I retired last year has been so bad I feel obligated to warn others. Do not make my mistake.

Pros: Detailed reporting|Easy to use platform|Portfolio tracking tools

Cons: Website design could be more modern|Help articles are sometimes vague

Warning to all investors

C
Charles I.
8 months ago

I want to warn everyone about Altoshell. They have been flagged by Financial Markets Authority as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.

Cons: No regulatory oversight|Money disappeared|Fake testimonials

Joint account not supported

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Megan H.
9 months ago

Altoshell had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

Pros: Risk management tools|Good mobile app|Fast support response|Regular platform improvements

Cons: No dark mode on mobile

Do your due diligence first

E
Emily E.
9 months ago

I looked into Altoshell and found they appear in the regulatory warnings database. Financial Markets Authority has issued a notice about this firm. Whether this is a misunderstanding or a serious concern, the fact remains that proper due diligence is essential. Always verify the regulatory status of any company before investing your hard-earned money.

Pros: Information is publicly available for verification

Cons: Flagged by international regulators|Due diligence required

The opposite of what they advertise

J
Jake O.
11 months ago

The platform at Altoshell is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since last summer of dealing with this, I have had enough.

Pros: No hidden fees|Smooth onboarding|Tax reports included

Cons: No integrated tax optimization|Email notifications too frequent