Cryptocurrency Exchanges

Altistrade

1.4 (14 reviews)
🇳🇿 New Zealand
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1.4
14 reviews
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About Altistrade

Altistrade has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Reviews on their site are fabricated

M
Melody Y.
1 months ago

The platform at Altistrade is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for over a year of dealing with this, I have had enough.

Pros: Wide product range|Economic calendar|Educational resources

Cons: Search feature is basic

Unprofessional and unreliable

S
Simon O.
2 months ago

Do not use Altistrade for anything serious. I used them since the beginning of the year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.

Pros: Competitive fees|Good mobile app

Cons: Desktop app not available on Linux

They make everything difficult

O
Olivia P.
2 months ago

Altistrade seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.

Pros: Fast support response|Economic calendar

Cons: Limited ETF selection|Onboarding videos are outdated

They ignore every complaint

D
Diana V.
3 months ago

The spread at Altistrade is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after comparing multiple platforms and initially thought the platform was good - until I started trading seriously.

Pros: Market news feed|Economic calendar|Multiple order types

Cons: Limited cryptocurrency options

Checked with regulators - they're not licensed

H
Hannah N.
4 months ago

Several red flags with Altistrade: (1) They promise unrealistically high returns, (2) They're not registered with Financial Markets Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.

Cons: Not registered with regulators|Unrealistic promises

Ombudsman said they are uncooperative

S
Stephanie S.
4 months ago

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Altistrade recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Pros: Good analytical tools|Low minimum deposit|Full transparency|Comprehensive tools

Cons: Limited demo account features

Rip-off dressed as a service

F
Felix C.
4 months ago

I requested my data from Altistrade under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.

Pros: Easy to use platform|Economic calendar|Fast support response|High security standards

Cons: Minor UI glitches occasionally|Mobile app could be improved

Cannot withdraw funds - classic scam

S
Susan L.
5 months ago

Tried to withdraw my funds from Altistrade and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.

Pros: Professional looking website

Cons: Lost entire investment|Reported to authorities|Unresponsive

Stay away from Altistrade

W
Wesley O.
7 months ago

Opened my account with Altistrade through word of mouth in my investment club and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Pros: Multiple order types|Market news feed|Multi-device support|Clean UI

Cons: Minor UI glitches occasionally

Manipulative and dishonest

G
Grace D.
7 months ago

Altistrade locked my account without warning and demanded documents I had already submitted. for a couple of months now later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.

Pros: Demo account available|Easy to use platform

Cons: Live chat only during business hours|Limited demo account features