Cryptocurrency Exchanges

Altdexs

1.6 (11 reviews)
🇬🇧 United Kingdom
Visit Website
1.6
11 reviews
5
0
4
0
3
0
2
7
1
4

About Altdexs

Altdexs has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

Write a Review

Took my money and went silent

E
Edward N.
2 weeks ago

I signed up with Altdexs while looking for alternatives to my previous provider and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.

Pros: Transparent fees|Multiple order types|Copy trading available

Cons: Live chat only during business hours|Currency conversion fee exists

My biggest financial mistake

L
Lauren M.
1 months ago

After using Altdexs for nearly two years, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.

Pros: Helpful community forum|Segregated accounts|Customizable dashboard|Automated trading options

Cons: Website design could be more modern|Cannot customize dashboard fully

Warning to all investors

K
Kevin V.
1 months ago

I want to warn everyone about Altdexs. They have been flagged by Financial Conduct Authority as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.

Pros: Professional looking website

Cons: No regulatory oversight|Money disappeared|Fake testimonials

I cannot say a single positive thing

A
Alex C.
2 months ago

After for about ten months with Altdexs I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.

Pros: Personal attention|Tax reports included|Real-time alerts|Copy trading available

Cons: No crypto staking

Still fighting for my withdrawal

L
Laura D.
6 months ago

Altdexs offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.

Pros: Helpful community forum|Comprehensive tools|Educational resources

Cons: Some tools only available on higher tiers

Conversion fees hidden

A
Aaron G.
8 months ago

Altdexs locked my account without warning and demanded documents I had already submitted. since mid-2025 later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.

Pros: Clear documentation|Portfolio tracking tools

Cons: Email notifications too frequent

Do not believe the hype

L
Leah V.
8 months ago

The onboarding at Altdexs was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.

Pros: Clean UI|Multiple order types

Cons: Mobile app could be improved

Completely let down by Altdexs

C
Chloe J.
9 months ago

Where do I even begin with Altdexs? for the past year and a half of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.

Pros: Fast deposits|Multi-device support

Cons: Cannot customize dashboard fully

Did my research - this is suspicious

M
Maria C.
10 months ago

After seeing ads for Altdexs online, I investigated. The company is listed in the IOSCO I-SCAN warnings database and has been flagged by Financial Conduct Authority. Their website looks professional but that means nothing - many scam operations invest heavily in appearance. Always check the regulatory warnings before investing.

Pros: Website looks legitimate on the surface

Cons: Unauthorized firm|Found in IOSCO warnings database

They upsell insurance you do not need

S
Shannon T.
10 months ago

The mobile app from Altdexs is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.

Pros: Professional team|Clear documentation|Multi-currency support

Cons: Desktop app not available on Linux|Account statements could be more detailed