Alphawaveoption (alphawaveoption.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.alphawaveoption.com.
Customer support at Alphawaveoption (alphawaveoption.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Real-time alerts|Dedicated account manager|Wide product range
Cons: No live chat on mobile|No crypto staking
The spread at Alphawaveoption (alphawaveoption.com) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after my brother mentioned them and initially thought the platform was good - until I started trading seriously.
Pros: High security standards|Tax reports included|No hidden fees
Cons: None so far|Alert system is basic
After using Alphawaveoption (alphawaveoption.com) since the beginning of the year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Two-factor authentication|Social trading features|Copy trading available
Cons: No fractional shares
Alphawaveoption (alphawaveoption.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Fast execution|Stable platform|API access|Multiple order types
Cons: Wait times can be long during peak hours
KYC with Alphawaveoption (alphawaveoption.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Easy to use platform|Portfolio tracking tools|Risk management tools|Real-time alerts
Cons: Inactivity fee applies after 12 months|Cannot customize dashboard fully
The mobile app from Alphawaveoption (alphawaveoption.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Great customer service|Transparent fees|Dedicated account manager|Automated trading options
Cons: Limited social trading features|No phone support on weekends
After for roughly four months with Alphawaveoption (alphawaveoption.com) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Instant funding|Helpful community forum
Cons: Slow to add new assets
The onboarding at Alphawaveoption (alphawaveoption.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Instant funding|Two-factor authentication
Cons: Account statements could be more detailed|Spreads widen during volatile periods
I referred a friend to Alphawaveoption (alphawaveoption.com) after a friend recommended them. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Low minimum deposit|Portfolio tracking tools|Customizable dashboard|Tax reports included
Cons: Search feature is basic|Limited demo account features