Alphatrustcapital (Imposter) has been flagged by Financial Markets Authority for "Registered/Licensed entity impersonators|Fraud and Other Types of Misconduct". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
What really bothers me about Alphatrustcapital (Imposter) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them through a financial advisor and I fell for the polished exterior. Never again.
Pros: Multi-device support|Fast execution|Great customer service|Comprehensive tools
Cons: Would like more payment methods
The reporting at Alphatrustcapital (Imposter) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Real-time alerts|Excellent charting|High security standards|Reliable uptime
Cons: Wait times can be long during peak hours
Opened my account with Alphatrustcapital (Imposter) after reading several online reviews and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Good analytical tools|Real-time alerts|Helpful community forum|Clear documentation
Cons: Charting tools need more indicators
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Alphatrustcapital (Imposter) said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Multi-device support|Responsive team|High security standards|Transparent fees
Cons: Account statements could be more detailed|Withdrawal takes 1-2 business days
The spread at Alphatrustcapital (Imposter) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them based on a colleague's recommendation and initially thought the platform was good - until I started trading seriously.
Pros: Personal attention|Fast support response
Cons: Live chat only during business hours|Alert system is basic
I opened an account with Alphatrustcapital (Imposter) for nearly two years ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: No hidden fees|Fast support response|Segregated accounts
Cons: Live chat only during business hours
Where do I even begin with Alphatrustcapital (Imposter)? since the beginning of the year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Demo account available|Two-factor authentication
Cons: Limited ETF selection
Alphatrustcapital (Imposter) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Fast execution|Detailed reporting
Cons: Onboarding videos are outdated|None so far
After doing some research AFTER the fact (I know, I should have done this first), I discovered that Alphatrustcapital (Imposter) is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.
Cons: Cannot withdraw funds|Not regulated|Pressure tactics
I had a dispute with Alphatrustcapital (Imposter) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Tax reports included|Real-time alerts|Fast deposits
Cons: Limited cryptocurrency options|Wish they had more educational resources