alphatradeplus.com

I experienced a security concern with my alphatradeplus.com account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.

Do not use alphatradeplus.com for anything serious. I used them for over three years for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.

Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. alphatradeplus.com said it was market conditions. Same news, another broker filled me properly. They are not honest.

I opened an account with alphatradeplus.com for about ten months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.

alphatradeplus.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. alphatradeplus.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

The platform itself is okay, but the customer service at alphatradeplus.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

I found alphatradeplus.com through a financial advisor and the initial impression was positive. But for the past year and a half later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.

I joined alphatradeplus.com after a trusted YouTuber reviewed them and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.

The mobile app from alphatradeplus.com is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.