ALPHATRADE PRO has been flagged by Comisión Nacional del Mercado de Valores for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
After using ALPHATRADE PRO since early this year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Dedicated account manager|Smooth onboarding|Great customer service
Cons: Wish they had more educational resources
ALPHATRADE PRO seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Copy trading available|Professional team|Detailed reporting
Cons: No phone support on weekends|Live chat only during business hours
After doing some research AFTER the fact (I know, I should have done this first), I discovered that ALPHATRADE PRO is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.
Cons: Blocked my account|No legitimate license|Fake returns
For anyone considering ALPHATRADE PRO, please be aware that this company has been flagged by Comisión Nacional del Mercado de Valores. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.
Pros: Information is publicly available for verification
Cons: Listed in IOSCO I-SCAN|May not be authorized in your jurisdiction
I was about to invest with ALPHATRADE PRO but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Comisión Nacional del Mercado de Valores has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Cons: Flagged by Comisión Nacional del Mercado de Valores|Cannot verify credentials
ALPHATRADE PRO has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Educational resources|Dedicated account manager
Cons: Mobile app could be improved|None so far