Alpha Trust Management has been flagged by Commission de Surveillance du Secteur Financier for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
My withdrawal request from Alpha Trust Management has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Great customer service|Tax reports included|Regular updates
Cons: None so far|Limited social trading features
After using Alpha Trust Management since early this year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Regular updates|Fast execution|High security standards
Cons: Help articles are sometimes vague|No crypto staking
KYC with Alpha Trust Management is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: API access|Detailed reporting
Cons: Alert system is basic|Limited cryptocurrency options
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Alpha Trust Management recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Detailed reporting|Helpful community forum
Cons: Onboarding videos are outdated
After since I opened my account last year with Alpha Trust Management I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Multi-currency support|Real-time alerts|Easy to use platform
Cons: Inactivity fee applies after 12 months|No live chat on mobile