Alpha Investment Broker (alpha investment broker.com) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: Victoria Terrace 21 Grattan St Carlton VIC 3053 Australia This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.btglobals-cap.com.
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Alpha Investment Broker (alpha investment broker.com) said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Fast deposits|Customizable dashboard|Regular updates
Cons: Could offer more webinars|Minimum deposit could be lower
I closed a profitable position at Alpha Investment Broker (alpha investment broker.com) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Clean UI|Transparent fees|Detailed reporting
Cons: No phone support on weekends|Nothing significant
After using Alpha Investment Broker (alpha investment broker.com) since early this year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Stable platform|Dividend tracking|Full transparency
Cons: Limited social trading features
I requested my data from Alpha Investment Broker (alpha investment broker.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Stable platform|Excellent charting
Cons: Nothing significant
Alpha Investment Broker (alpha investment broker.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Tax reports included|Risk management tools|Educational resources
Cons: Some tools only available on higher tiers|No fractional shares
I experienced a security concern with my Alpha Investment Broker (alpha investment broker.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Professional team|Multi-device support|Fast execution
Cons: Inactivity fee applies after 12 months
Customer support at Alpha Investment Broker (alpha investment broker.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Quick verification|Smooth onboarding
Cons: Slow to add new assets|Website design could be more modern
The so-called education at Alpha Investment Broker (alpha investment broker.com) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for the past six months thinking they would help me learn.
Pros: Regular updates|Great customer service
Cons: Nothing significant|Help articles are sometimes vague
My card was charged twice by Alpha Investment Broker (alpha investment broker.com) on the same day. I had to dispute it with my bank. Alpha Investment Broker (alpha investment broker.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Helpful community forum|Full transparency|Wide product range
Cons: No dark mode on mobile|Spreads widen during volatile periods