AlpenAlliance / alpenalliance.com has been flagged by Swiss Financial Market Supervisory Authority for "Other". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Customer support at AlpenAlliance / alpenalliance.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Clear documentation|Easy to use platform|Competitive fees
Cons: Wish they had more educational resources
After seeing ads for AlpenAlliance / alpenalliance.com online, I investigated. The company is listed in the IOSCO I-SCAN warnings database and has been flagged by Swiss Financial Market Supervisory Authority. Their website looks professional but that means nothing - many scam operations invest heavily in appearance. Always check the regulatory warnings before investing.
Cons: Flagged by Swiss Financial Market Supervisory Authority|Cannot verify credentials
I referred a friend to AlpenAlliance / alpenalliance.com when my bank disappointed me and I searched for alternatives. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Dividend tracking|Multi-currency support|Fast execution
Cons: No fractional shares|Mobile app could be improved
Tried to withdraw my funds from AlpenAlliance / alpenalliance.com and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Cons: No regulatory oversight|Money disappeared|Fake testimonials
I am in a dispute with AlpenAlliance / alpenalliance.com over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Regular platform improvements|Demo account available|Multi-currency support
Cons: None so far
AlpenAlliance / alpenalliance.com has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Economic calendar|Demo account available|Stable platform
Cons: No phone support on weekends
The only good thing about AlpenAlliance / alpenalliance.com is that they remind you why regulation matters. I found them while looking for alternatives to my previous provider. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Regular platform improvements|Intuitive for beginners|Competitive fees
Cons: Onboarding videos are outdated|No integrated tax optimization
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. AlpenAlliance / alpenalliance.com said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Responsive team|Helpful community forum|Educational resources|Personal attention
Cons: Charting tools need more indicators
After for the past six months with AlpenAlliance / alpenalliance.com I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Real-time alerts|Helpful community forum|Fast execution|Social trading features
Cons: Could offer more webinars
AlpenAlliance / alpenalliance.com offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Fast deposits|Quick verification
Cons: Account statements could be more detailed|Limited demo account features