Cryptocurrency Exchanges

AlpCaps

1.5 (15 reviews)
🇨🇦 Canada
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1.5
15 reviews
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About AlpCaps

AlpCaps has been flagged by Autorité des marchés financiers for "Unregistered/Unlicensed entity offering financial products or services|Regist...". AlpCaps is not registered with the Autorité des marchés financiers (AMF) and is not authorized to solicit investors in Québec.
Last known cities: Ontario, Canada / London, United Kingdom / Dublin, Ireland / Fribourg, Switzergland. This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: alpcaps.com.

Customer Reviews

Write a Review

Total fraud - reported to authorities

D
David P.
2 months ago

I was contacted by AlpCaps through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.

Cons: Blocked my account|No legitimate license|Fake returns

Total fraud - reported to authorities

J
John K.
2 months ago

I want to warn everyone about AlpCaps. They have been flagged by Swiss Financial Market Supervisory Authority as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.

Cons: Withdrawal fees demanded|Communication cut off|Not authorized

Stay far far away

S
Sophia B.
4 months ago

I referred a friend to AlpCaps after hearing about them at a conference. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

Pros: No hidden fees|Automated trading options

Cons: Minimum deposit could be lower

Nothing but problems since day one

H
Hannah M.
4 months ago

I found AlpCaps while looking for alternatives to my previous provider and the initial impression was positive. But for nearly two years later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.

Pros: Multiple order types|High security standards|Good mobile app|Dedicated account manager

Cons: Live chat only during business hours|None so far

I warn everyone I know

R
Rachel R.
5 months ago

I trusted AlpCaps with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.

Pros: Copy trading available|Market news feed

Cons: No dark mode on mobile|Mobile app could be improved

Stay away from AlpCaps

V
Vincent G.
5 months ago

I opened an account with AlpCaps since I retired last year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.

Pros: Fast support response|Responsive team|Great customer service|Social trading features

Cons: Wish they had more educational resources|Research section could be deeper

They have gotten worse over time

C
Courtney T.
6 months ago

I closed a profitable position at AlpCaps and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

Pros: Full transparency|Competitive fees|Real-time alerts|Regular updates

Cons: No fractional shares|Research section could be deeper

They have truly outdone themselves in incompetence

O
Olivia J.
7 months ago

AlpCaps locked my account without warning and demanded documents I had already submitted. for about three months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.

Pros: Wide product range|Good mobile app|Demo account available

Cons: Could offer more webinars

Web platform does not work on Safari

M
Melody D.
8 months ago

I signed up with AlpCaps through word of mouth in my investment club and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.

Pros: Dedicated account manager|Good mobile app|Professional team|Multi-currency support

Cons: Cannot customize dashboard fully|Help articles are sometimes vague

Terrible customer service

E
Ethan V.
9 months ago

AlpCaps had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

Pros: Multi-device support|Competitive fees|Personal attention|Good mobile app

Cons: Limited cryptocurrency options