Forex Brokers

Alera X Markets

1.3 (8 reviews)
🇬🇧 United Kingdom
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1.3
8 reviews
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About Alera X Markets

Alera X Markets has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Nothing works as advertised

E
Emma E.
3 weeks ago

Alera X Markets had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

Pros: Responsive team|Tax reports included

Cons: Wait times can be long during peak hours

No phone number that works

A
Andrea D.
1 months ago

The mobile app from Alera X Markets is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.

Pros: Full transparency|Good mobile app|Demo account available|Fast deposits

Cons: No fractional shares|Would like more payment methods

Total fraud - reported to authorities

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Charles F.
2 months ago

I want to warn everyone about Alera X Markets. They have been flagged by Financial Conduct Authority as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.

Cons: Cannot withdraw funds|Not regulated|Pressure tactics

They target inexperienced users

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Harry K.
7 months ago

KYC with Alera X Markets is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.

Pros: Regular updates|Intuitive for beginners

Cons: Limited cryptocurrency options

Something doesn't add up here

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James S.
8 months ago

Several red flags with Alera X Markets: (1) They promise unrealistically high returns, (2) They're not registered with Financial Conduct Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.

Cons: Flagged by Financial Conduct Authority|Cannot verify credentials

Extremely poor support experience

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Aiden G.
9 months ago

Where do I even begin with Alera X Markets? for the past year and a half of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.

Pros: Dedicated account manager|Economic calendar|Good analytical tools

Cons: Research section could be deeper

Learning experience at my expense

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Ella B.
10 months ago

Opened my account with Alera X Markets after a family member had a good experience and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Pros: Smooth onboarding|Regular platform improvements|Responsive team|Educational resources

Cons: No fractional shares

Arbitration clause traps you

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Grace V.
11 months ago

I have been trying to close my account with Alera X Markets for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

Pros: Wide product range|Regular platform improvements|No hidden fees|Automated trading options

Cons: Help articles are sometimes vague