airnext.io has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: airnext.io.
I wanted to transfer my portfolio from another broker to airnext.io. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Instant funding|Fast support response
Cons: Email notifications too frequent|Live chat only during business hours
The spread at airnext.io is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after a family member had a good experience and initially thought the platform was good - until I started trading seriously.
Pros: Easy withdrawals|Real-time alerts|Responsive team
Cons: Currency conversion fee exists|Charting tools need more indicators
The platform at airnext.io is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for close to eighteen months of dealing with this, I have had enough.
Pros: Copy trading available|Multi-device support|Instant funding|Fast deposits
Cons: Mobile app could be improved
airnext.io locked my account without warning and demanded documents I had already submitted. since last summer later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Great customer service|Tax reports included
Cons: No dark mode on mobile
airnext.io has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Tax reports included|Fast support response|Wide product range
Cons: Would like more payment methods|Currency conversion fee exists
Opened my account with airnext.io based on a colleague's recommendation and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Easy to use platform|Great customer service|Copy trading available
Cons: No dark mode on mobile|Minor UI glitches occasionally
After using airnext.io for just over a year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: No hidden fees|Regular platform improvements|Comprehensive tools
Cons: Withdrawal takes 1-2 business days|No live chat on mobile
I lost a significant amount because airnext.io did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Professional team|Fast deposits
Cons: Limited demo account features
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. airnext.io said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Personal attention|Transparent fees|Automated trading options
Cons: Limited cryptocurrency options|Wait times can be long during peak hours