ai-assets.net has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: ai-assets.net.
The spread at ai-assets.net is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after seeing their ad online and initially thought the platform was good - until I started trading seriously.
Pros: Intuitive for beginners|Portfolio tracking tools
Cons: Spreads widen during volatile periods|Limited social trading features
ai-assets.net offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Competitive fees|Automated trading options|No hidden fees|Good mobile app
Cons: Slow to add new assets|Limited social trading features
ai-assets.net seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Demo account available|Intuitive for beginners
Cons: No phone support on weekends|Help articles are sometimes vague
After since I retired last year with ai-assets.net I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: No hidden fees|Transparent fees|Multiple order types|Portfolio tracking tools
Cons: Wish they had more educational resources|Desktop app not available on Linux
The platform itself is okay, but the customer service at ai-assets.net is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Easy withdrawals|Reliable uptime|Good analytical tools|Stable platform
Cons: Help articles are sometimes vague
The platform at ai-assets.net is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since I opened my account last year of dealing with this, I have had enough.
Pros: Excellent charting|Regular platform improvements|Multi-currency support|Wide product range
Cons: Desktop app not available on Linux|Would like more payment methods
I experienced a security concern with my ai-assets.net account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Tax reports included|Automated trading options|Fast execution
Cons: Email notifications too frequent
I closed a profitable position at ai-assets.net and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Helpful community forum|Competitive fees|Full transparency|Social trading features
Cons: Limited demo account features
After since early this year with ai-assets.net, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Two-factor authentication|Dividend tracking
Cons: Currency conversion fee exists
I had a dispute with ai-assets.net and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Customizable dashboard|Instant funding|Multiple order types
Cons: Some tools only available on higher tiers