Agile Traders has been flagged by Financial Services and Markets Authority for "Fraud and Other Types of Misconduct". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Agile Traders has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Professional team|Excellent charting|Regular platform improvements|Reliable uptime
Cons: Limited ETF selection|Minor UI glitches occasionally
I experienced a security concern with my Agile Traders account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Quick verification|Competitive fees
Cons: Help articles are sometimes vague
If you are reading this considering Agile Traders - run. I wish I had read more negative reviews after attending a webinar they hosted. I thought the positive ones were real. Maybe some are. My experience over for the past six months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Risk management tools|Clean UI
Cons: Onboarding videos are outdated|Live chat only during business hours
Agile Traders has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: No hidden fees|Dividend tracking|Reliable uptime
Cons: No live chat on mobile
Agile Traders seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Competitive fees|Professional team|Reliable uptime|Clear documentation
Cons: Nothing significant|Website design could be more modern