Adam International Trading Group Ltd has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +852 5808 4605
Addresses: Metroplaza 223 Hing Fong Road Kwai Chung New Territories Hong Kong This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.theadamgroup.com.
After spending since the beginning of the year trying to make Adam International Trading Group Ltd work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Wide product range|Professional team
Cons: Limited ETF selection
The onboarding at Adam International Trading Group Ltd was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Clean UI|Professional team|Dedicated account manager|Portfolio tracking tools
Cons: No phone support on weekends
Opened my account with Adam International Trading Group Ltd after a trusted YouTuber reviewed them and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Clean UI|Dedicated account manager
Cons: Limited social trading features
Adam International Trading Group Ltd has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Smooth onboarding|Multiple order types|Risk management tools|Reliable uptime
Cons: No live chat on mobile|Account statements could be more detailed
I requested my data from Adam International Trading Group Ltd under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Competitive fees|Clean UI|Easy to use platform|Responsive team
Cons: Onboarding videos are outdated|No crypto staking
The reporting at Adam International Trading Group Ltd is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Tax reports included|Intuitive for beginners|Portfolio tracking tools|Full transparency
Cons: Would like more payment methods
Do not be fooled by the professional-looking website. Behind the scenes, Adam International Trading Group Ltd is disorganized and incompetent. I found them through my accountant's suggestion and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Portfolio tracking tools|Risk management tools
Cons: No fractional shares
Adam International Trading Group Ltd changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Easy to use platform|API access|Educational resources|High security standards
Cons: Live chat only during business hours
If you are reading this considering Adam International Trading Group Ltd - run. I wish I had read more negative reviews after hearing about them at a conference. I thought the positive ones were real. Maybe some are. My experience over since the beginning of the year has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Easy withdrawals|Detailed reporting|Quick verification
Cons: Live chat only during business hours
The platform itself is okay, but the customer service at Adam International Trading Group Ltd is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Personal attention|Low minimum deposit|Fast deposits
Cons: Cannot customize dashboard fully|No crypto staking