Acuity Ltd has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
My card was charged twice by Acuity Ltd on the same day. I had to dispute it with my bank. Acuity Ltd then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Detailed reporting|Segregated accounts|Personal attention|Responsive team
Cons: Slow to add new assets|Cannot customize dashboard fully
After since I retired last year with Acuity Ltd, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Good mobile app|Two-factor authentication|Intuitive for beginners
Cons: Slow to add new assets|Charting tools need more indicators
Do not use Acuity Ltd for anything serious. I used them for nearly two years for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: API access|Dedicated account manager
Cons: Minimum deposit could be lower
I was about to invest with Acuity Ltd but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Markets Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Cons: Not registered with regulators|Unrealistic promises