Acuity Ltd has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I found Acuity Ltd through my accountant's suggestion and the initial impression was positive. But since the beginning of the year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Demo account available|No hidden fees
Cons: Currency conversion fee exists|Email notifications too frequent
I lost a significant amount because Acuity Ltd did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Multiple order types|Quick verification|Full transparency
Cons: Search feature is basic|Mobile app could be improved
I requested my data from Acuity Ltd under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Excellent charting|API access|Reliable uptime|Real-time alerts
Cons: Wait times can be long during peak hours
The onboarding at Acuity Ltd was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Risk management tools|Clean UI
Cons: Help articles are sometimes vague|Withdrawal takes 1-2 business days
I closed a profitable position at Acuity Ltd and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Dividend tracking|Quick verification|Clear documentation|Personal attention
Cons: Email notifications too frequent
I was contacted by Acuity Ltd through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.
Cons: No regulatory oversight|Money disappeared|Fake testimonials
I joined Acuity Ltd based on a colleague's recommendation and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Tax reports included|Excellent charting
Cons: No fractional shares
My withdrawal from Acuity Ltd was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for close to eighteen months of being strung along.
Pros: Social trading features|Good analytical tools|Regular updates
Cons: No dark mode on mobile|Withdrawal takes 1-2 business days
I experienced a security concern with my Acuity Ltd account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Regular updates|Quick verification|Multi-device support|Detailed reporting
Cons: Charting tools need more indicators
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Acuity Ltd said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Regular updates|Competitive fees|High security standards
Cons: Minor UI glitches occasionally