activefinancial.trade has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: activefinancial.trade.
My withdrawal request from activefinancial.trade has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Personal attention|Competitive fees|Quick verification|No hidden fees
Cons: No phone support on weekends|Wait times can be long during peak hours
Do not be fooled by the professional-looking website. Behind the scenes, activefinancial.trade is disorganized and incompetent. I found them while looking for alternatives to my previous provider and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: High security standards|Portfolio tracking tools
Cons: Wait times can be long during peak hours
I signed up with activefinancial.trade after doing extensive research and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Educational resources|Excellent charting|Responsive team
Cons: Spreads widen during volatile periods
The platform itself is okay, but the customer service at activefinancial.trade is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Risk management tools|Fast execution|Social trading features|Dividend tracking
Cons: Limited cryptocurrency options
I am in a dispute with activefinancial.trade over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Easy to use platform|Real-time alerts
Cons: None so far|Would like more payment methods
If you are reading this considering activefinancial.trade - run. I wish I had read more negative reviews after attending a webinar they hosted. I thought the positive ones were real. Maybe some are. My experience over for about ten months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Segregated accounts|Multi-currency support|Personal attention
Cons: No phone support on weekends|Email notifications too frequent
I have been trying to close my account with activefinancial.trade for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Customizable dashboard|Helpful community forum|Risk management tools|Market news feed
Cons: Limited demo account features|Minimum deposit could be lower
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. activefinancial.trade said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Social trading features|Economic calendar|Fast execution|Helpful community forum
Cons: Limited cryptocurrency options
My withdrawal from activefinancial.trade was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since the beginning of the year of being strung along.
Pros: Automated trading options|Great customer service|Demo account available|Clean UI
Cons: Account statements could be more detailed
I gave activefinancial.trade a fair chance. After since I opened my account last year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Portfolio tracking tools|Segregated accounts|Tax reports included|Comprehensive tools
Cons: Currency conversion fee exists|Withdrawal takes 1-2 business days