Active Asset Advisors Pty Ltd (activeassetadvisors.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: 61 02 7804 4199
Addresses: Office 410 Floor 4 501 Kent Street Sydney NSW 2000 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.activeassetadvisors.com.
I referred a friend to Active Asset Advisors Pty Ltd (activeassetadvisors.com) through my accountant's suggestion. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Clean UI|Stable platform|Multi-currency support
Cons: Cannot customize dashboard fully|Email notifications too frequent
After spending for about ten months trying to make Active Asset Advisors Pty Ltd (activeassetadvisors.com) work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Detailed reporting|Dividend tracking|Fast deposits|Personal attention
Cons: No crypto staking
Where do I even begin with Active Asset Advisors Pty Ltd (activeassetadvisors.com)? for roughly four months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: API access|Excellent charting
Cons: Limited ETF selection
Do not be fooled by the professional-looking website. Behind the scenes, Active Asset Advisors Pty Ltd (activeassetadvisors.com) is disorganized and incompetent. I found them after a family member had a good experience and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Multi-device support|Regular platform improvements
Cons: Minor UI glitches occasionally
The so-called education at Active Asset Advisors Pty Ltd (activeassetadvisors.com) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted since last summer thinking they would help me learn.
Pros: Portfolio tracking tools|Low minimum deposit|Multi-currency support|Economic calendar
Cons: Currency conversion fee exists
The platform itself is okay, but the customer service at Active Asset Advisors Pty Ltd (activeassetadvisors.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Segregated accounts|Helpful community forum|API access|Low minimum deposit
Cons: Website design could be more modern|No integrated tax optimization
The platform at Active Asset Advisors Pty Ltd (activeassetadvisors.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for close to eighteen months of dealing with this, I have had enough.
Pros: Fast execution|Clear documentation|Regular updates
Cons: Minor UI glitches occasionally|Search feature is basic
I wanted to transfer my portfolio from another broker to Active Asset Advisors Pty Ltd (activeassetadvisors.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Fast deposits|Low minimum deposit|Intuitive for beginners
Cons: Inactivity fee applies after 12 months|Email notifications too frequent
After using Active Asset Advisors Pty Ltd (activeassetadvisors.com) for a couple of months now, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Portfolio tracking tools|Helpful community forum|Smooth onboarding
Cons: Limited ETF selection|No live chat on mobile
The hidden fees at Active Asset Advisors Pty Ltd (activeassetadvisors.com) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Fast execution|Intuitive for beginners
Cons: Limited cryptocurrency options|Limited demo account features