Ace Stocks (ace-stocks.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: ace-stocks.com.
Ace Stocks (ace-stocks.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Clean UI|Fast support response
Cons: No phone support on weekends
The spread at Ace Stocks (ace-stocks.com) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after a friend recommended them and initially thought the platform was good - until I started trading seriously.
Pros: Easy withdrawals|Fast deposits|Social trading features|Regular platform improvements
Cons: Wish they had more educational resources
I requested my data from Ace Stocks (ace-stocks.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Multi-currency support|Transparent fees
Cons: Minor UI glitches occasionally|Limited cryptocurrency options
Ace Stocks (ace-stocks.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Fast deposits|API access
Cons: Would like more payment methods|Wait times can be long during peak hours
Ace Stocks (ace-stocks.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Smooth onboarding|Professional team|Multi-device support|Quick verification
Cons: Minor UI glitches occasionally|Minimum deposit could be lower
If you are reading this considering Ace Stocks (ace-stocks.com) - run. I wish I had read more negative reviews after reading several online reviews. I thought the positive ones were real. Maybe some are. My experience over for the past six months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Dedicated account manager|Easy withdrawals|No hidden fees|Educational resources
Cons: Mobile app could be improved|Onboarding videos are outdated
I wanted to transfer my portfolio from another broker to Ace Stocks (ace-stocks.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Excellent charting|Dedicated account manager|Dividend tracking|Transparent fees
Cons: No phone support on weekends|Research section could be deeper
The so-called education at Ace Stocks (ace-stocks.com) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for about ten months thinking they would help me learn.
Pros: High security standards|API access|Fast deposits
Cons: Wish they had more educational resources|None so far