Cryptocurrency Exchanges

ACCESSPLANET

1.4 (15 reviews)
🇬🇧 United Kingdom
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1.4
15 reviews
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About ACCESSPLANET

ACCESSPLANET has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.access-planet.com.

Customer Reviews

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Headed in the wrong direction

W
Wesley H.
1 months ago

I had high hopes for ACCESSPLANET after attending a webinar they hosted, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.

Pros: Portfolio tracking tools|Clear documentation

Cons: Spreads widen during volatile periods

Joint account not supported

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Liam G.
3 months ago

The onboarding at ACCESSPLANET was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.

Pros: Fast execution|Easy to use platform|Responsive team

Cons: No phone support on weekends

Failed me when I needed them most

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Lily A.
3 months ago

The platform itself is okay, but the customer service at ACCESSPLANET is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

Pros: Intuitive for beginners|Detailed reporting|High security standards|Easy to use platform

Cons: Withdrawal takes 1-2 business days

No real market analysis

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Kimberly S.
3 months ago

I signed up with ACCESSPLANET through word of mouth in my investment club and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.

Pros: Social trading features|Intuitive for beginners|Fast deposits|Quick verification

Cons: Minimum deposit could be lower

Labeled as bonus abuser

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Robert O.
4 months ago

The mobile app from ACCESSPLANET is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.

Pros: Responsive team|Copy trading available|Market news feed|Clean UI

Cons: Wish they had more educational resources

A disaster from day one

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Lindsey J.
4 months ago

Where do I even begin with ACCESSPLANET? for over three years of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.

Pros: Fast deposits|Good mobile app|Demo account available

Cons: No crypto staking

Something doesn't add up here

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Maria B.
5 months ago

Several red flags with ACCESSPLANET: (1) They promise unrealistically high returns, (2) They're not registered with Financial Conduct Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.

Cons: Flagged by Financial Conduct Authority|Cannot verify credentials

They bet against their clients

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Miles K.
6 months ago

I referred a friend to ACCESSPLANET after comparing multiple platforms. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

Pros: Multi-currency support|Fast support response

Cons: Live chat only during business hours|Desktop app not available on Linux

Regulatory warning exists for this firm

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Maria P.
6 months ago

For anyone considering ACCESSPLANET, please be aware that this company has been flagged by Financial Conduct Authority. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.

Pros: Information is publicly available for verification

Cons: Appears in regulatory warnings database|Uncertain regulatory status

An insult to paying customers

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Nathan L.
7 months ago

KYC with ACCESSPLANET is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.

Pros: Fast deposits|Smooth onboarding|High security standards|Regular updates

Cons: Limited cryptocurrency options