acc.accgn.com has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: acc.accgn.com.
acc.accgn.com had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Wide product range|Multiple order types|Multi-currency support|Fast deposits
Cons: Nothing significant|Limited demo account features
The platform itself is okay, but the customer service at acc.accgn.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Real-time alerts|Comprehensive tools|High security standards|Good mobile app
Cons: Desktop app not available on Linux|Search feature is basic
acc.accgn.com offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Portfolio tracking tools|Risk management tools|Clear documentation|API access
Cons: Slow to add new assets
I closed a profitable position at acc.accgn.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Social trading features|Intuitive for beginners|Two-factor authentication
Cons: Limited ETF selection|Account statements could be more detailed
acc.accgn.com has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Easy withdrawals|Dedicated account manager|Full transparency
Cons: Mobile app could be improved|None so far
Do not believe the bonus offer from acc.accgn.com. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited through a forum discussion and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Fast execution|Educational resources
Cons: Search feature is basic
I lost a significant amount because acc.accgn.com did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Risk management tools|Demo account available
Cons: No crypto staking|Minimum deposit could be lower
I wanted to transfer my portfolio from another broker to acc.accgn.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Clear documentation|Professional team
Cons: No dark mode on mobile
The hidden fees at acc.accgn.com are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Reliable uptime|Comprehensive tools
Cons: Inactivity fee applies after 12 months
If you are reading this considering acc.accgn.com - run. I wish I had read more negative reviews after hearing about them at a conference. I thought the positive ones were real. Maybe some are. My experience over for the past year and a half has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Real-time alerts|Transparent fees
Cons: Wait times can be long during peak hours